Providing Accessibility & Translation Services
Accessibility Practices
For questions or comments about our accessibility practices under the Americans with Disabilities Act, please contact our accessibility coordinators via:
- Email: [email protected]; or
- Phone: 855-805-6991
Relay Services
We accept calls through the federal Telecommunications Relay Service (TRS), which supports various videos over the internet, as well as TTY and TDD devices.
You can find more information on the FCC website.
Translation Services
We provide verbal translation services for any customer who indicates a language preference other than English. Please contact us at 855-805-6991 for further assistance.
New York Residents
You may also access a translation and description of commonly used debt collection terms that are available in multiple languages on the New York Department of Consumer Affairs website.