CUSTOMER SERVICE

Already a customer? Sign in to our secure message center or call us at:

888-464-2432

Monday - Thursday 7 a.m. to 8 p.m. (CT)
Friday 7 a.m. to 7 p.m. (CT)
Saturday 8 a.m. to 12 p.m. (CT)

Mailing Addresses

For Payments

UWM
P.O. Box 650530
Dallas, TX 75265-0530

For Overnight Mail

UWM
Lake Vista 4
800 State Highway 121 Bypass
Suite 100
Lewisville, TX 75067

Notice of error/request for information

Notice of error, complaints, request for information or other qualified written requests

Attn: Customer Relations
P.O. Box 619098
Dallas, TX 75261-9741

ACCESSIBILITY UNDER THE AMERICANS WITH DISABILITIES ACT

If you have a question or comment about our accessibility practices under the Americans with Disabilities Act, contact one of our accessibility coordinators using one of the methods below.

EMAIL

[email protected]

PHONE

855-805-6991

RELAY SERVICES

We accept calls through the federal Telecommunications Relay Service (TRS), which supports various videos over the internet, as well as TTY and TDD devices.

You can find more information on the FCC website.

Translation Services

We provide verbal translation services for any customer who indicates a language preference other than English. Please contact our Customer Service department at 855-805-6991 for further assistance.

New York Residents: You may also access a translation and description of commonly used debt collection terms that are available in multiple languages on the New York Department of Consumer Affairs website at www.nyc.gov/dca.